Raffinity DocsRun your competition site with confidence.

Step-by-step guides for the people who run a competition site on Raffinity. No technical knowledge needed.

What would you like to do?

Set up your site and learn your way around the admin.

Prices, tickets, limits, pictures and when it goes live.

Instant prizes, jackpots, mini games, sets and leaderboards.

Sales, Early Bird, Multibuy, Amplify, promo codes and popups.

Close a competition, draw fairly and show customers the proof.

Find an order, cancel it or refund it.

Take card payments and check on refunds and chargebacks.

Cash Wallet, Site Credit, top-ups and paying out.

Find accounts, add or ban a customer, answer data requests.

Spending controls, breaks, self-exclusion and welfare checks.

Contact messages, complaints and stop marketing requests.

Pages, the site builder, branding, wording and legal pages.

Ad platforms, tracked links, ad spend and email tools.

Brand your emails and choose what customers and staff receive.

Sales, customers, competitions, wallets and promotions.

Staff roles, what moderators can do, and business settings.